Many companies conduct amazing research to understand their customers, but more often than not, this research gets lost and isn’t maximized to its full potential. Quantitative and qualitative data from customer survey results, user testing recordings, and interview transcripts can all lead to important learnings for your organization, so how can you make sure to leverage it?
In this Drive and Convert episode, Jon and Ryan discuss actionable steps that you can take to help your future self and your team use the data you collect.
Listen to the full episode if you want to learn:
- How to organize the data you’ve collected
- How to identify patterns and insights from data
- How to map data observations to areas of your business
- Which areas you can improve based on data